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jess
eden

(they / them)

Transformation advisor and coach.
Imagine, plan & deliver strategies that work.

Portrait of Jess Eden
Practice
Strategy & coaching
Sectors
Nonprofit, fintech, finance
Founded
Queer Office Hours
Credentials
MBA · PMP®

Rigorous &
creative — same thing.

I'm a transformation advisor and coach. I've worked extensively with leaders and teams reimagining their organizations — rethinking operating models, adopting digital channels and business automation, or embedding agile practices. I use co-creation, design thinking, coaching, participatory decision-making, and arts-based techniques to help teams drive change from within.

I have deep experience in the nonprofit sector, having served as a Board Chair, director, consultant, staff member, and volunteer. I'm the former Board Chair of Findhelp | 211 Central and founded Queer Office Hours, a grassroots initiative to renew community networks through coworking.

Outside of work, I'm an artist and music-maker, and I live with Peppermint the cat and Leia the dog in Toronto, on land governed by 'the Dish with One Spoon' treaty.

MBA, Carleton University  ·  PMP® certified

An adaptable,
collaborative approach.

Eight things you can count on whether the engagement is six weeks or six months — the way I work, not just what I deliver.

  1. Working through design decisions together using an adaptable, collaborative approach.

  2. Building & testing the design together in real time through co-creation and prototyping.

  3. Following the OD Playbook — a tested approach tailored to your organization.

  4. Using participatory design so that leaders directly impacted by the changes help shape them.

  5. Drawing on leading practices in organizational design, systems thinking, nonprofit operations, and more.

  6. Embedding coaching and fieldwork so that your team builds skills and confidence through the process.

  7. Adopting arts-based methods to help unlock your team's creativity in a way that traditional processes sometimes can't.

  8. Equipping you with reusable assets and skills through capability transfer.

Portfolio

Get in touch

Let's work together.

Contact me to discuss how I could help your organization innovate in a way that is aligned with your values, principles and context. I'll get back to you within a couple of days.

Find me on
LinkedIn
linkedin.com/in/jleden
jessica@jessicaeden.ca
416-346-6252

Based in Toronto · Working with clients across Canada and the US.
Currently — 2 client slots open.
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Form not yet connected — please email jessica@jessicaeden.ca directly.
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